0603 still the pillow

My brother-in-law is a physiotherapist{物理治療師},so he knows the boss who sells auxiliaries,such as pillows and beds.He buys lots of that kind of things so he can get a bargain price.I called my brother-in-law to ask the price and he told me each one for 1100 dollars.
Then my fiance called the company to ask how much money did a pillow cost and the answer was 2800 dollars per one. The pillows are exactly the same!The store earns lots of money.
The story tells us merchandisers are mean!